Operations Lead – Office of the CTO

At Twentyfour Industries, we build UAV systems for European defense. Our R&D organisation is growing fast, and with it the number of decisions, processes and people that need someone to bring order, pace and clarity.

We are looking for a structured, hands-on generalist who supports the CTO, sorts what lands on his desk and brings structure to it. You take topics off his plate – from "how we work" questions and process gaps to the many small decisions that currently end up with him. You prepare and make operational decisions for the R&D organisation, coordinate across teams, and communicate clearly with engineers, founders and external partners. Deep technical knowledge is not required; strong judgment, ownership and humility are.

• Support, sort and structure "how we work" in R&D: Help the CTO and the VP Engineering turn ideas into clear guidelines, best practices and playbooks – and make sure they reach the teams.
• Decide and unblock: Take ownership of the many operational decisions that currently escalate to the CTO (from where new desks go to how teams collaborate) and make them yourself, in your own name.
• Fix processes between teams: Identify where things fall through the cracks – e.g. who tells the flight test team which tests are needed and when – and set up clear interfaces, owners and routines.
• Prepare decisions: Structure complex questions, gather input, build decision papers and give a clear recommendation.
• Filter and lead sparrings: Take over alignment and sparring sessions with founders and leads where the CTO doesn't need to be in the room, and bring back only what matters.
• Manage partnerships and external contacts: Be the first point of contact for partners, suppliers and external requests; evaluate them and involve the CTO only where it makes sense.
• Get things done: Follow up on actions, solve problems of all kinds – and when needed, simply place an order, handle paperwork or clear the backlog yourself.

• Have 5+ years of experience in strategy consulting, a Chief of Staff / Founders Associate role, business operations or a similar high-ownership position in a fast-growing company
• Make decisions confidently, even with incomplete information – and stand by them
• Bring order to chaos: you structure messy topics quickly and turn them into clear processes and guidelines
• Coordinate across many stakeholders and keep everyone aligned without needing formal authority
• Communicate clearly and convincingly, in writing and in person, with engineers, founders and external partners alike
• Prioritise independently and are not afraid to challenge – including the CTO
• Stay humble and hands-on: no task is too small if it moves the team forward
• Speak fluent English; German is a strong plus
• Are eligible for a security clearance under the German SÜG (required for our defense work)

• Experience working in or closely with R&D, engineering or hardware teams
• Background in defense, aerospace, robotics or another deep-tech industry
• Experience setting up processes and ways of working in a scale-up (e.g. from 50 to 300+ people)
• Familiarity with project management and documentation tools (e.g. Jira, Confluence, Microsoft Teams)

• A high-impact role with direct exposure to the founders and real decision-making power in the R&D organisation
• The chance to shape how one of Europe's fastest-growing defense-tech companies works and scales
• A steep learning curve across technology, operations and strategy
• Virtual shares – participate in the success you help create
• egym Wellpass for sports and wellbeing
• A motivated, mission-driven team and an office in Munich